Microsoft 365 Outage

3PM Update from Microsoft:

Current Status: We're observing sustained improvements in service availability as recovery progresses across affected Microsoft 365 services. While service functionality continues to improve, some users may still experience intermittent connectivity issues or delayed email delivery.

Our efforts are increasingly focused on resolving the remaining issues and restoring consistent service for all affected users. We're validating recovery across different connection methods and monitoring service stability to confirm that improvements are sustained.

We are continuing to monitor, but will only post further updates if there is a meaningful change in the status.

The next Microsoft Update is due by 4PM and can be viewed at https://status.cloud.microsoft/m365/

If you continue to have issues once Microsoft confirm resolution, please contact us through the normal support channels.

2PM Microsoft Update:

We're continuing to see improvements in service availability, with email queues significantly reduced and approaching normal levels. Some users may still experience intermittent access issues or delayed email delivery as recovery continues.

We've implemented additional mitigation measures and are restoring the remaining affected infrastructure while investigating residual service issues. We're closely monitoring service health and validating recovery across affected connection methods to ensure sustained service stability.

Next Update is Expected by 3PM UTC.

We are seeing email service start to return to normal, however there is no further update from Microsoft at this time. The next update is still expected at 2PM UTC.

1PM Microsoft Update:

Current Status: We're seeing continued recovery progress across affected regions, with broader improvements now observed in North America and sustained improvements across much of Europe. We're also seeing encouraging recovery signals in Asia Pacific, although some users may continue to experience intermittent access issues or delayed email delivery as mitigation progresses across the remaining affected infrastructure.

Our focus remains on stabilizing recovered infrastructure, completing mitigation in the remaining impacted areas, and reducing delayed email queues and backlogs. We're closely monitoring service consistency and validating recovery across different connection methods as we work toward full mitigation.

Next update by: Friday, November 13, 2026, at 2:00 PM UTC

Microsoft 12PM Update:

We’re seeing encouraging recovery progress in Europe, with service availability and email delivery performance improving across a growing portion of affected Microsoft 365 infrastructure. Japan remains comparatively more stable, while North America is also improving; however, some users may still experience intermittent issues as recovery actions continue.

We're focused on addressing the remaining areas of disruption and improving service consistency across affected regions. Reducing email queues and backlogs remains a priority, and the extended 48-hour email timeout window remains in place to help protect delayed messages as delivery catches up.

Next Update Expected at 1PM UTC.

11AM Microsoft Update:

We've made additional progress toward service recovery, with recovery actions completed across portions of the affected infrastructure in the Asia Pacific region. Traffic is being gradually restored, and we're seeing improvements in key customer scenarios, including mailbox access and delayed email processing. However, some users may continue to experience intermittent issues.

Our focus is now on extending these recovery actions across affected infrastructure in other regions, while continuing stabilization efforts and adding supporting capacity to improve service consistency.

Reducing email queues and backlogs remains a priority, and the extended 48-hour email timeout window remains in place to help protect delayed messages as delivery catches up.

Next Update Expected By 12PM UTC

10AM Microsoft Update:

Recovery actions are ongoing and have progressed in phases across affected Microsoft 365 infrastructure. Global telemetry and customer reports show incremental improvement in several workloads; however, service health remains variable and capacity has not yet fully returned to baseline.

Network and traffic-management actions remain active. To protect email during recovery, we’re continuing to prioritize queue and backlog processing, and the email timeout window has been extended to 48 hours to preserve delayed messages.

Next Update Expected by 11AM UTC.

9:10 AM Microsoft Update:

Recovery efforts are ongoing across impacted infrastructure. We are seeing early signs of stabilization, but service capacity has not yet returned to normal levels and health remains variable as traffic is carefully reintroduced.Our primary mitigation path continues to focus on service stability and controlled recovery. Engineering teams are cycling affected infrastructure through traffic drain, restart, remediation, and staged return-to-service while monitoring closely. We are also evaluating additional mitigation options to improve recovery speed and consistency. Network and traffic-management actions remain in progress, and we continue to prioritize backlog and queue health to preserve delayed mail during recovery. As part of this effort, we are extending the email timeout window to 48 hours to help protect delayed messages while service recovery continues. At this time, we are not aware of any malicious activity causing this incident. We will continue to treat this with urgency until full mitigation, and we will share a full Post-Incident Report with root cause and defense-in-depth actions after recovery is complete. Next update by: Friday, November 13, 2026, at 10:00 AM UTC

The 08:30 update from Microsoft has not yet been posted. We are monitoring and will update here once further information is provided but Microsoft.

7.30AM Microsoft update:

Current status: We’re seeing positive results for server stability after applying an upstream authentication/routing configuration component patch to a portion of our infrastructure. We’ll continue to monitor its progress and are working to expand it to servers supporting active regions coming online.

Next Update Due by 8:30AM UTC

We are aware of the current issues with Microsoft 365. The next update from Microsoft is due at 07:30 UTC.

Further information can be found at: https://status.cloud.microsoft/m365/