Our developers have rolled a fix for the Card Payment issues. If you continue to have issues please contact support who can advise.
We are currently investigating a number of reports for Card Payments made via the portal, showing an error.
If you receive an error when attempting to make a card payment, please do not retry. We will reconcile these transactions manually and follow up with personally with any truly failed payments.
This does not effect Direct Debits.
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We’ll no longer send you any status updates about Service Status.